Lesson 3 – How To Mark Someone As NO-SHOW
Lesson 17 Module 2
In the case that someone doesn't show up to their booked trial, the best practice is to mark them as No-Show. You have to perform this step the same day the person did not show; do not do this the following day, otherwise the automation that they will receive will not make sense.
Follow the Steps below to mark a person as No-Show:
This will trigger the system to send out an automation, trying to get the person who did not show up to rebook their trial class.